FirstTour.Ro

• What is the company’s work schedule?

The office hours of the company office are Monday – Sunday 08: 00-20: 20:00.

You can contact us by phone at … or by email at office@firsthostel.ro

• What are the payment methods?

Payment will be made exclusively online on our website, upon completion of the reservation.

• How can I make a reservation?

Reservations are made exclusively online, on our website in a specially dedicated section.

If you are in a situation where the number of people for whom you want to make a reservation is more than 8 people, you can write to us by email or call us to establish the details of the tour.

• How long do I have to make a reservation in advance?

The sooner the better. By reserving your place in advance, you eliminate the possibility of a negative response from us.

• What are the cancellation conditions?

If the cancellation is made more than 30 calendar days before the departure date, the equivalent amount of 30% of the total value of the reservation will be refunded.

If the cancellation is made in an interval of less than 29 -0 calendar days before departure or by not showing up at the program, nothing will be refunded from the value of the reservation.